Faqs

No. Although GPS is recommended it is not required in order for all the SecurityCoverage mobile apps to function properly. One advantage of enabling GPS is that it can potentially provide a [...]

All anti-theft features can be activated from any computer or device by visiting http://myportal.securitycoverage.com and logging in with the e-mail and password you used to register your SecureIT app.

Easy! Open a web browser on any computer and navigate to http://myportal.securitycoverage.com. Once there, log in with the username and password you used when installing SecureIT for mobile. From [...]

No. The mobile security apps have been built to provide the greatest level of protection for your device and data while still maintaining virtually no battery life or performance impact. Thanks [...]

If your mobile device suffers an infection-related issue while using SecureIT Mobile, and we are unable to repair the issue ourselves, we will pay up to $100 to have your device repaired at a [...]

If you have enabled Device Administrator within the anti-theft settings, you must first disable this from within SecureIT to uninstall. Note that this process may vary depending on your [...]

Your subscription to SecureIT for mobile includes US-based product support for no additional fee. Call our Midwest-based call center at 877-373-3320 to talk to a friendly technician.

Internet access: used for cloud communication. Read phone state and identity: used to detect if the device is connected to the Internet and to extract certain device information needed to create [...]

The application needs to communicate with our servers in order to determine the security status of the applications it scans and of the web pages you are visiting. This method of scanning [...]

Device Administrator is an Android feature that gives SecureIT for mobile the permissions needed to perform certain tasks like Remote Lock and Remote Wipe. Without these privileges, Remote Lock [...]