Faqs

A log of the activity SecureIT has performed, including scans of apps and alerts regarding detected threats, is kept in the Activity Monitor. To display the log, press the Activity Monitoring [...]

You can view a list of your installed apps and their permissions by pressing the Protection panel from the main menu, and then pressing Manage under Application Management. The Application [...]

You can view the Anti-Theft features by pressing the Anti-Theft panel from the main menu.   The Anti-Theft module lets you manage the anti-theft items you’d like activated on your device. [...]

SecureIT will automatically scan any new apps as they are downloaded to your device, so you do not need to perform a manual scan every time you download something new. If you want to perform a [...]

The Web Security module is always on and scanning web content as you browse web pages on your device. This portion of SecureIT will protect you from web sites that contain malware, phishing or [...]

If SecureIT is displaying a yellow status, it means that the last scan that was run was interrupted before it could complete.   Tap the Protection panel, press ‘Scan’ under the Malware [...]

In the Scanning tab of the SecureIT console, there is an entry called Scheduled Scans in the left-hand menu. In this screen you can select which hard drives to scan, and the frequency at which [...]

You can open the SecureIT console at any time to check the status of the SecureIT services. If each status is green, then SecureIT is running smoothly.

If your PC suffers an infection-related issue while using SecureIT Plus, and we are unable to repair the issue ourselves, we will pay up to $100 to have your PC repaired at a shop local to you. [...]

The Resolve Now button is a one-click fix for SecureIT status issues. If you happen to see a red or yellow status within the SecureIT console, clicking this button will run through a series of [...]