Faqs

You can search for Files and Folders that have been uploaded to FileHopper by simply navigating to My Files and entering the file/folder name in the search field. Enter text into the search bar [...]

We offer 5GB, 50GB, and 250GB storage options. To upgrade to one of these storage sizes, contact your service provider. If you do not have a service provider and you have purchased FileHopper [...]

Remove any of your files or folders from your device at any time. To delete a file or folder: 1. Press the small menu icon to the right of the file or folder you wish to delete. 2. Press Delete. [...]

The FileHopper Main Menu allows you to quickly access all of your FileHopper options. My Files: Press this to access your FileHopper folder, which displays all of your synced files and folders. [...]

After downloading and installing FileHopper from the App Store the following screen will be displayed: Press “Sign Up”. The following screen will be displayed: Enter a valid email address and a [...]

Operating Systems: iOS 9 and above Resource Requirements 10MB Free Storage Space 64MB Available RAM WIFI or 3G Internet connection

After downloading and installing FileHopper from the App Store, the following screen will be displayed: Press “I have an account” and the following screen will be displayed: Enter the [...]

To remove SecureIT from your device: 1. Navigate to your home screen. 2. Press and hold on the SecureIT icon. 3. The app icon will start to shake and an ‘X’ will appear. 4. Press the ‘X’ and [...]

How can I view the activities SecureIT has performed on my device? – A log of the activity SecureIT for mobile has performed, including alerts regarding detected phishing sites and parental [...]

How do I use Parental Controls? Press Parental Controls on the hamburger menu or from the app’s main menu. Make sure the toggle switch is set to on. Select either Manage or Blocked Sites. [...]